Privacy

Privacy notice for website enquiries.

This notice explains the information used to answer website and quotation requests. It should be reviewed against the laws and systems used in each target market before final production launch.

Last updated: 2026-08-09

Information we receive

  • Contact and company details
  • Packaging requirements, quantities, dates, and destination
  • Files or project information you choose to provide
  • Basic technical and security logs generated when the site is used

Why we use it

  • Respond to enquiries and prepare quotations
  • Assess manufacturability and project requirements
  • Prevent abuse and protect the website
  • Maintain records required for an active business relationship

Sharing and processors

Information may be handled by service providers used for hosting, email, CRM, security, analytics, or file delivery. We do not sell enquiry data. Providers should receive only what is needed for their service and are subject to their own terms and safeguards.

Retention

We keep enquiry and project information only as long as reasonably needed for the request, an ongoing customer relationship, legal obligations, dispute handling, or security. Unneeded data should be deleted or anonymized.

Your choices

You may ask to access, correct, or delete information you submitted, subject to applicable legal and record-keeping requirements. You can also ask us to stop non-essential follow-up.

Contact

For privacy questions, email sales01@xinjinye.com and include “Privacy request” in the subject. Do not send identity documents unless we specifically and securely request them.